Terms of service

OVERVIEW

Welcome to The PrimeMade. Throughout this website, the terms “we”, “us”, and “our” refer to The PrimeMade.

The PrimeMade operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). The PrimeMade is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your access to and use of our Services.

Please read these Terms carefully, as they include important legal information regarding your rights, including warranty disclaimers and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use our Services.

BUSINESS INFORMATION

The PrimeMade
Trading name of FAYSAL GLOBAL LTD
Company Registration Number: 16437590
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: info@theprimemade.com
Phone: +44 7575 886993

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are the legal age of majority in your jurisdiction or have permission from a guardian.

You agree that all information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account and activities. You may not transfer or share your account with others.

SECTION 2 - OUR PRODUCTS

We aim to display our products as accurately as possible. However, colors and appearance may vary depending on your device.

We do not guarantee that product appearance will exactly match what is displayed online.

We may change or discontinue products at any time without notice.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to accept or decline any order at our discretion.

Your order is only confirmed once payment is processed and accepted.

We may contact you if an order is modified or cancelled.

All purchases are subject to our Refund Policy.

SECTION 4 - PRICES AND BILLING

Prices are subject to change without notice.

The price charged will be the price shown at checkout.

You agree to provide accurate billing and payment information.

We may refuse or cancel orders if fraud or unauthorized activity is suspected.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

We are not responsible for delays caused by carriers, customs, or external events.

Once the order is shipped, responsibility for delivery passes to the shipping carrier.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site, including text, images, branding, and designs, belongs to The PrimeMade or its licensors.

You may not copy, reproduce, distribute, or exploit any content without written permission.

All trademarks and branding remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide third-party tools for your convenience.

These tools are provided “as is” without warranties.

We are not responsible for how you use third-party tools.

SECTION 8 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their content, policies, or practices.

You access third-party websites at your own risk.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

The PrimeMade is powered by Shopify.

However, all purchases are made directly with The PrimeMade.

Shopify is not responsible for any transactions, product issues, or customer claims.

You release Shopify from any liability related to your purchases.

SECTION 10 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to the collection and use of your data as described in that policy.

SECTION 11 - FEEDBACK

If you submit feedback, suggestions, or reviews, you grant The PrimeMade full rights to use, modify, and distribute that content for any purpose.

You confirm that you own or have rights to the content you submit.

SECTION 12 - ERRORS AND INACCURACIES

We may correct errors, inaccuracies, or omissions at any time without prior notice.

We reserve the right to cancel orders if incorrect information is identified.

SECTION 13 - PROHIBITED USES

You agree not to use our Services for unlawful purposes or activities that may harm the business, users, or systems.

This includes fraud, hacking, spamming, or unauthorized data collection.

We may suspend or terminate access if misuse is detected.

SECTION 14 - TERMINATION

We may suspend or terminate your access at any time without notice.

All provisions that should survive termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted or error-free service.

We disclaim all warranties to the fullest extent permitted by law.

SECTION 16 - LIMITATION OF LIABILITY

The PrimeMade is not liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

This includes loss of profits, data, or business opportunities.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless The PrimeMade and Shopify from any claims arising from your misuse of the Services or violation of these Terms.

SECTION 18 - SEVERABILITY

If any part of these Terms is found invalid, the remaining provisions will continue to apply.

SECTION 19 - ENTIRE AGREEMENT

These Terms, along with our Privacy Policy and Refund Policy, form the full agreement between you and The PrimeMade.

SECTION 20 - GOVERNING LAW

These Terms are governed by the laws applicable in the jurisdiction where The PrimeMade is registered and operated, including applicable UK legal frameworks.

SECTION 21 - CHANGES TO TERMS

We may update these Terms at any time.

Continued use of the Services means you accept the updated Terms.

SECTION 22 - CONTACT INFORMATION

If you have any questions, contact us:

The PrimeMade
Trading name of FAYSAL GLOBAL LTD
Company Registration Number: 16437590
128 City Road, London, EC1V 2NX, United Kingdom
Email: info@theprimemade.com
Phone: +44 7575 886993