Payment policy

Thank You

Thank you for shopping with The PrimeMade. We appreciate your trust in our store and are committed to providing a safe, secure, and transparent payment experience.

BUSINESS INFORMATION

The PrimeMade
Trading name of FAYSAL GLOBAL LTD
Company Registration Number: 16437590
Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
Email: info@theprimemade.com
Phone: +44 7575 886993

Accepted Payment Methods

We accept a variety of secure payment methods to make your shopping experience simple and safe, including:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal
  • Other secure payment options available at checkout

All payments are processed through trusted third-party payment providers.

Payment Security

Your security is our priority.

  • We do not store full credit or debit card details on our servers
  • All transactions are encrypted using secure SSL technology
  • Payments are processed through PCI compliant payment gateways
  • We partner only with trusted and verified payment processors

Order Confirmation

After successful payment:

  • You will receive an order confirmation email
  • Orders are processed only after payment verification
  • If you do not receive confirmation, please contact our support team

Failed or Declined Payments

If your payment is declined or fails:

  • Please check your card details and billing information
  • Contact your bank or payment provider for assistance
  • Try an alternative payment method if available

We are not responsible for delays caused by payment authorization issues or banking restrictions.

Currency and Pricing

All prices are displayed in the currency shown at checkout.

Depending on your location:

  • Your bank may apply exchange rates
  • Additional international transaction fees may apply
  • Final charged amount may vary slightly due to currency conversion

Billing Information

Customers are responsible for providing accurate billing details during checkout.

Incorrect or incomplete information may result in:

  • Payment delays
  • Order verification holds
  • Order cancellation

Fraud Prevention

To protect our customers and business, we may:

  • Hold or review suspicious orders
  • Cancel orders flagged for potential fraud
  • Request additional verification if needed

This helps ensure safe transactions for all customers.

Contact Us

If you have any questions about payments or billing, you can contact us:

The PrimeMade
Trading name of FAYSAL GLOBAL LTD
Company Registration Number: 16437590
128 City Road, London, EC1V 2NX, United Kingdom
Email: info@theprimemade.com
Phone: +44 7575 886993